Health Care Innovation Awards: Project Profile


Project Title: "Intensive outpatient care program"
Geographic Reach: Arizona, California, Washington
Funding Amount: $19,139,861
Estimated 3-Year Savings: $25,280,570


The Pacific Business Group on Health received its award to partner with provider groups in Arizona, California and Washington for the Intensive Outpatient Care Program (IOCP). Care managers embedded in primary care practices provide psychosocial and medical support for 27,000 predicted high-risk patients with chronic illness.  The program aims to improve patient experience and clinical outcomes, reduce avoidable emergency room visits and hospitalizations, and spread best practices across a wide network of partners and, ultimately, other providers. Over a three-year period, Pacific Business Group on Health's program will train over 410 people to spread best practices across a wide network, while creating an estimated 211 jobs for Care Coordinators and project staff.

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