Health Care Innovation Awards: Project Profile


Project Title: "Patient Navigation Center"
Geographic Reach: California
Funding Amount: $2,684,545
Estimated 3-Year Savings: $3,373,602


Asian Americans for Community Involvement (AACI), in partnership with the Career Ladders Project and local community colleges, received an award to train Asian and Hispanic youth as non-clinical health workers for a Patient Navigation Center (PNC). Serving low-income Asian and Hispanic families in Santa Clara County, PNC will provide enabling services, including translation, appointment scheduling, referrals, and application help for social services, as well as after-hours and self-care assistance. Patient navigation will lead to improved access to care, better disease screening, decreased diagnosis time, better medication adherence, a reduction in emergency room visits, and reduced anxiety for patients. Over a three-year period, Asian Americans for Community Involvement will re-train its current staff of nurses, supervisors, and on-call clinicians and create an estimated 29 jobs. The new workers will include patient navigators, nurse and clinician advisors, and a workforce manager.

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